top of page
-
ARE IV XV FOURFIFTEEN LACQUERS ORGANIC?YES. Our nail lacquers are non-toxic vegan & cruelty free. We bring quality eco-friendly products without the use of parabens, carcinogens, toluene, camphor, Formaldehyde & Formaldehyde resin, dibutyl phthalate (DBP), TPHP and xylene.
-
WHAT METHOD IS USED FOR SHIPPING?All packages are shipped via USPS.
-
ARE IV XV FOURFIFTEEN NAIL LACQUERS SOLD AT ANY OTHER RETAILERS?No. At this current time IVXVFOURFIFTEEN.COM is the EXCLUSIVE destination for IV XV FOURFIFTEEN LACQUERS.
-
WHAT IF MY POLISH IS DAMAGED?If damage occurred to the item(s) in your shipment, please contact us immediately via email atIVXVFOURFIFTEEN@GMAIL.COM. Please include the order number along with your email address and phone number for fastest service. Please retain all shipping containers, packing materials and the damaged items for inspection. Proof of damaged item(s) (ie: photos) will be required to process all exchanges. Please refer to our Return Policy.
-
I PLACED AN ORDER. WHEN WILL MY PACKAGE ARRIVE?All packages ship via USPS. The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience. Please refer to our Shipping Policy.
-
DO YOU OFFER RETURNS?No. All sales are final. Please refer to our Return Policy. In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 14 days of receipt of package.
-
DO YOU WHOLESALE?Wholesale inquiries can be sent to IVXVFOURFIFTEEN@GMAIL.COM if you’d like to carry IV XV FOURFIFTEEN nail lacquers in your boutique or salon, online store.
-
DO YOU WELCOME BRAND AMBASSADORS OR SWATCHERS?YES! We welcome potential swatches and those who are interested in becoming brand ambassadors. Inquiries can be sent to IVXVBRAND@GMAIL.COM
FAQ'S
IV XV FOURFIFTEEN
bottom of page